Terms & Conditions

GENERAL

These Terms and Conditions provide the basis for a good working relationship

between Heart Light PS (Us) and the Client (you). It is not necessary for any

Client to have signed an acceptance of these Terms and Conditions for them to

apply. Any purchase or use of our services implies that you have read and

accepted these Terms and Conditions.

PAYMENTS

You won’t get billed for hidden costs and will always be notified upfront. The

price that we charge you for our services is stated in your proposal and/or

invoice. You will pay us all the charges on or before their due dates. You can

and may request additional services at any time after your Agreement has

started.

If we agree to provide you with these services you will pay the additional

charges they incur. We will charge you for any administration costs and/or loss

of work that have occurred for any payment not being met for whatever reason.

All payment is will be made in United States dollars and all prices are

displayed exclude taxes unless stated otherwise.

TIMELINES

Exact turnaround time will depend on your response time. Any time frames or

estimates that we give are contingent upon your full co-operation. During

development there is a certain amount of feedback required in order to progress

to subsequent phases. It is required that a single point of contact be

appointed from your side.

Any work required in advance of an agreed schedule or timetable, any shortening

of the contract period, or additional fees and expenses incurred during a

project due to Client delays or extensions shall be charged and paid for at an

additional rate of 50% of our hourly rate.

CREDITS

We can add you to our portfolio unless you prefer otherwise. The Client agrees

that we are entitled to claim authorship of the design, and will be permitted

editorial credits on all published or manufactured work. The Client must obtain

our consent in writing before our name is reproduced in any finished product or

other published material by the Client.

INTELLECTUAL PROPERTY

You guarantee you have permission to use the digital files you send us. You

must obtain all necessary permissions and authorities in respect of the use of

all copy, graphic images, registered company logos, names and trade marks, or

any other material that you supply to us. You must indemnify us from any claims

or legal actions related to illegal use.

WARRANTIES

All items created by us are eligible for 3 hours of free revisions for 30 days.

You agree to use our services and facilities at your own risk and agree to

defend, indemnify and hold us harmless from any and all demands, liabilities,

losses, costs and claims. You agree that this indemnification extends to all

aspects of the work completed by us.

REFUNDS

We refund all money minus our labor costs and project purchases if requested.

All services are rendered ensuring quality. If at any time in the service

rendering process, you are not satisfied with the quality of work, you may

bring it to our attention. No refunds will be given for hours spent on

research, development, design and administration. All deposits are

non-refundable under any circumstances.

DATA PROTECTION

Because this data is valuable property and is of a highly confidential nature,

Heart Light PS agrees not to disclose, transfer, duplicate, reproduce, or

retain in any form or manner whatsoever all or any portion of the said data.

Heart Light PS in no way acquires ownership or rights to further usage of this

data.

DATA DESTRUCTION

The one time use of this data shall be limited solely and exclusively to the

agreed upon offer. Heart Light PS agrees to return any copies of the data and

to destroy any electronic copies of the data upon request.

LAWS

This agreement and all terms and conditions will be governed and construed in

accordance with the laws of the United States of America.